Last Updated: October 14, 2026
Ark is a veterinary software platform operated by MatrixFlow LLC. The platform enables veterinary practices to manage patient records, scheduling, billing, and client communications, and it gives pet owners a portal for their pet's care. By using services provided through Ark, you agree to these terms.
Text messaging is a separate, optional program described in our SMS Terms, and agreeing to these Terms never signs anyone up for texts.
MatrixFlow LLC is not liable for any delays or failures in message delivery. We are not responsible for veterinary medical advice or treatment decisions made by your veterinary practice. The platform is a practice management tool, not a provider of veterinary services.
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.
MatrixFlow LLC
Email: ben@arkcloud.vet
Website: arkcloud.vet