SMS Terms: Ark demo texts

Last Updated: October 14, 2026

Ark is veterinary practice software built by MatrixFlow LLC ("MatrixFlow," "we," "us," or "our"). These terms cover Ark demo texts, the only text messaging program MatrixFlow runs.

Program Name

Ark demo texts.

Who Sends the Messages

MatrixFlow LLC is the only sender. Every message comes from MatrixFlow LLC and starts with "Ark demo". The messages are samples: they do not come from a real veterinary clinic, and no veterinary clinic sends messages through this program.

Who It Is For

Ark demo texts are for people who sign up to try Ark. You join by entering your mobile number on the Ark demo texts signup page and checking the consent box, which is optional and never checked for you. Consent is not a condition of any purchase.

Types of Messages

A confirmation when you sign up.
Sample appointment reminders from demo clinics in Ark.
Sample care notifications, such as a pet being ready for pickup or a vaccine coming due.
Sample replies from demo clinics in Ark.

Messages are informational samples. They contain no marketing or promotions.

Message Frequency

Message frequency varies, up to 10 messages per month.

Message and Data Rates

Message and data rates may apply, depending on your mobile plan.

How to Opt Out (STOP)

Reply STOP to any message to opt out at any time. You will receive one message confirming that you have opted out, and no further messages after that. To join again, reply START or sign up again on the signup page.

How to Get Help (HELP)

Reply HELP to any message for help, or email ben@arkcloud.vet.

Support

Email ben@arkcloud.vet.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

Your mobile number, opt in data and consent are never shared, sold or rented to third parties. See our Privacy Policy for how we handle your information.

Ark demo texts signup · Privacy Policy · Terms